Save money with all-in-one scheduling, dispatching & routing software for NEMT and Paratransit.

Software for Paratransit

Your all-in-one solution, from intake to invoice.


This is paratransit software done right


Intake clients faster than ever

Use ParaPlan’s Smart Search to find the exact rider you need quickly. Each upcoming reservation is displayed in the sidebar for quick access. See each rider’s entire historical snapshot, special needs and funding sources instantly. Never miss anything again.


Schedule & optimize your routes with ease

ParaPlan is intuitive, and it’s built with dispatchers in mind. Easily lay out routes, then drag and drop trips. Or, add the auto-scheduling module and let ParaPlan do the hard work for you. Improve your agency's efficiency with on-time trips and optimized routes to save money and keep your riders happy.


“Scheduling has never been so easy and routing more effective. Other products require more clicks and lack ability to view multiple screens to do what you need to do to perform a call, look up information, schedule and route. We can’t function without ParaPlan as it is a great feature for our transportation program.”

-Kandace Bonnesen, Sedgwick County Transportation

Dispatch your way

Our Dispatch View is interactive and easy to follow. Trips change color as they are dispatched, picked up and dropped off to give dispatchers a quick way to assess the status of trips in progress. Easily select groups of trips, sort the list and apply powerful filters to see what you need, when you need it. 


Powerful driver app

Your drivers can perform their trips paper-free with an easy-to-use app that keeps them focused on the road.

Driver manifest
Digital signature capture
Turn-by-turn directions
Payment information
Live GPS tracking
Driver breaks


Gain insight into your operations

ParaPlan is built on Microsoft SQL Server. Our reporting services place that power into your hands. See your ridership, operational trends, billing and funding stream data in seconds. Gain insight with on-time reporting, then save time preparing NTD and FTA reports because we’ve already done them for you.


Schedule a demo


Let us show you how ParaPlan can help you simplify your operations and save money. If you decide ParaPlan is the right fit for your NEMT business, your first 30 days are free.